Welcome to our club
Dear Guest,
welcome to our Bi Holiday community!
Hospitality is our job, our passion, our way of being.
For more than 40 years, my family’s priority has been to make sure you have an unforgettable holiday, with the comforts of home but in a different, pleasant setting, and above all designed with your needs in mind.
We wish you that these days you will spend in our company will be feelings and experiences to be told because they have been experienced!
This would be our welcome to San Francesco Village, in Caorle, Venice.
Your opinion is essential to us! You will find us willing to listen to your advice, to make your next visit even more truly yours!
Happy Holiday.
Information on your trip
Check-in and Check-out
Delivery of accommodation units is possible from 5 PM, and for pitches from 12 PM. You can still use the Village services while waiting for your accommodation.
The check-out time for pitches is from 07:00 to 12:00 and for accommodation units from 07:00 to 10:00. Keys must be returned to the Information Office.
Terms of payment
The final payment of the stay should be made within 3 days from the date of arrival. According to the Fiscal Decree 2019: the threshold for cash payment is 1,999.95.
Payment must be made at the Reception office or at the cashier’s desk with credit or debit cards. American Express is not accepted. For complex bills please go to the cashier.
Silence hours
13:00 (01PM) – 15:00 (3PM) Saturday excluded
24:00 (12AM) – 07:00 (7AM) Every day
Please, remember that during these hours it is not permitted to enter/exit or circulate within the Village with cars and motorbikes. All activities that may disturb other guests in the village should be avoided.
Cleaning service
Bed linen and towels will be changed on Friday mornings between 08:30 and 11:00 on a minimum stay of 2 weeks. Please, leave the used linen on the table on the outside terrace.
Useful numbers
SOS telephones highlighted on the emergency map are available to guests for reporting internal emergencies.
Single emergency number
112
Reception office
For any needs, please contact the 24-hour Reception office or call the telephone number +39 0421 298310.
Information for those travelling with pets
Information on accommodations
Information on the campsite
For your safety
Sanitisation and disinfestation
Offices and common areas are equipped with anti-droplet barriers and have alcohol-based disinfectant gel dispensers.
All contact surfaces and floors are sanitised with sanitising detergents. Bed linen and bathroom sponges are sanitised in accordance with current prevention regulations.
Periodic disinfestations against mosquitoes, parasites and bedbugs are carried out. You will find the calendar on the Village notice boards.
Lifeguard
There are lifeguards at the beach towers on the beach, operated by the Village. There is a defibrillator in the central beach tower to ensure timely first aid without delay.
The red flag indicates dangerous bathing due to bad weather or the absence of a lifeguard service.
The yellow flag indicates that the beach parasols must be closed and invites swimmers to pay attention.
The white flag, on the other hand, indicates the presence of the lifeguard service and therefore the possibility of safe bathing.
Physician
There is a medical service, for a fee, available daily; equipped to treat wounds and burns, measure blood pressure and provide initial assistance for the most common travel illnesses. The medical clinic is located near the supermarket. A defibrillator is available to ensure timely first aid without delay.
Hospital, veterinarian and paediatrician
To contact a veterinarian or paediatrician or for information on the nearest hospital, please go to the Information office or the Reception office.