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Before setting up the dates, check the booking conditions for the minimum stay in 2025.

Welcome to our club

Dear Guest,
welcome to our Bi Holiday community!

Hospitality is our job, our passion, our way of being.

For more than 40 years, my family’s priority has been to make sure you have an unforgettable holiday, with the comforts of home but in a different, pleasant setting, and above all designed with your needs in mind.

We wish you that these days you will spend in our company will be feelings and experiences to be told because they have been experienced!

This would be our welcome to San Francesco Village, in Caorle, Venice.

Your opinion is essential to us! You will find us willing to listen to your advice, to make your next visit even more truly yours!

Happy Holiday.

Information on your trip

Check-in and Check-out

Delivery of accommodation units is possible from 5 PM, and for pitches from 12 PM. You can still use the Village services while waiting for your accommodation.

The check-out time for pitches is from 07:00 to 12:00 and for accommodation units from 07:00 to 10:00. Keys must be returned to the Information Office.

Terms of payment

The final payment of the stay should be made within 3 days from the date of arrival. According to the Fiscal Decree 2019: the threshold for cash payment is 1,999.95.

Payment must be made at the Reception office or at the cashier’s desk with credit or debit cards. American Express is not accepted. For complex bills please go to the cashier.

Silence hours

13:00 (01PM) – 15:00 (3PM) Saturday excluded
24:00 (12AM) – 07:00 (7AM) Every day

Please, remember that during these hours it is not permitted to enter/exit or circulate within the Village with cars and motorbikes. All activities that may disturb other guests in the village should be avoided.

Cleaning service

Bed linen and towels will be changed on Friday mornings between 08:30 and 11:00 on a minimum stay of 2 weeks. Please, leave the used linen on the table on the outside terrace.

Useful numbers

SOS telephones highlighted on the emergency map are available to guests for reporting internal emergencies.

Single emergency number

112

Reception office

For any needs, please contact the 24-hour Reception office or call the telephone number +39 0421 298310.

FAQ

General information

A cancellation request must be sent in writing (e-mail, fax or registered letter) within the prescribed time limit.

Information for those travelling with pets

No, there are designated areas and units. Not all pitches and units are intended for accommodation with your pet. For this reason, it is important to mention the presence of a dog or cat (pet) when booking.

Information on accommodations

Accommodation units are available from 5 PM. You will still be able to use the Village services while waiting for your accommodation.

Information on the campsite

You can access your pitch from 12:00 noon onwards.

For your safety

Sanitisation and disinfestation

Offices and common areas are equipped with anti-droplet barriers and have alcohol-based disinfectant gel dispensers.
All contact surfaces and floors are sanitised with sanitising detergents. Bed linen and bathroom sponges are sanitised in accordance with current prevention regulations.

Periodic disinfestations against mosquitoes, parasites and bedbugs are carried out. You will find the calendar on the Village notice boards.

Lifeguard

There are lifeguards at the beach towers on the beach, operated by the Village. There is a defibrillator in the central beach tower to ensure timely first aid without delay.

The red flag indicates dangerous bathing due to bad weather or the absence of a lifeguard service.
The yellow flag indicates that the beach parasols must be closed and invites swimmers to pay attention.
The white flag, on the other hand, indicates the presence of the lifeguard service and therefore the possibility of safe bathing.

Physician

There is a medical service, for a fee, available daily; equipped to treat wounds and burns, measure blood pressure and provide initial assistance for the most common travel illnesses. The medical clinic is located near the supermarket. A defibrillator is available to ensure timely first aid without delay.

Hospital, veterinarian and paediatrician

To contact a veterinarian or paediatrician or for information on the nearest hospital, please go to the Information office or the Reception office.